Privacy Policy

Introduction

Swift Eco Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, or other details provided when you contact us or complete forms on our website.

  • Technical Information: IP address, browser type, and usage data collected automatically via cookies or similar tracking technologies.

  • Advertising Data: Information collected through third-party tools such as Facebook Ads, including website usage data, pages visited, actions taken, and interests.

2. How We Use Your Information

We may use your information for:

  • Providing our services.

  • Responding to enquiries.

  • Processing applications for grants or green energy upgrades.

  • Sending marketing communications (where consent has been provided).

  • Showing personalised advertisements through platforms like Facebook Ads.

  • Improving our website and customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

  • Service providers assisting in delivering our services.

  • Regulatory bodies or legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies on our website for advertising purposes, including Facebook Ads. These technologies allow us to:

  • Show targeted advertisements on Facebook and its partner networks.

  • Measure the effectiveness of our ad campaigns.

  • Understand user behaviour on our website.

You can manage or disable cookies through your browser settings. For more information on how Facebook uses data collected through its ads, visit Facebook’s Data Policy.

5. Your Rights

You have the right to:

  • Access, amend, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Opt out of interest-based advertising via your Facebook account ad settings or tools like Your Online Choices.

  • Lodge a complaint with the ICO if you believe we have mishandled your data.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@swifteco.co.uk

  • Phone: 01824 719390

  • Address: Swift Eco, Birch House Business Centre, Ruthin, LL15 1NA

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.